The Latest

July 26, 2018
What Being Forced to Slow Down Can Do to a Person

In developed countries like the U.S. and many others, we live by the clock. From the moment we wake, it’s go, go, go. We eat stress for breakfast. Everything needs to be done yesterday. No sleep is a status symbol for success. And if you’re not rushing through the day, you’re not productive enough. Sound […]

June 22, 2018
4 Ways to Improve Your New Patient Phone Calls

Doctors spend a significant amount of their hard-earned revenue on marketing; therefore, converting prospective patients to people who are a part of your dental family is significantly important. For this reason, we need to teach our team members that a new patient call is so much more than gathering information and (hopefully!) scheduling an appointment. […]

June 7, 2018
The Silver Bullet to High Performance

In the process of creating a high-performing team, analyzing KPIs, putting systems and protocols in place, and hiring the right people are all essential when investing resources. However, there is one key element that is at the helm of all of these. Without it, the best systems and detailed analysis alone will never bring about […]

May 25, 2018
The Extraordinary Power of Deliberate Intentions

Sometimes we all need a friendly reminder when we veer out of our running lane. In business, this is when we find ourselves chasing the competition instead of the finish line. Simply put, the manifestation of your company vision is your finish line. It’s the reason WHY your practice even exists. Reaching the finish line […]

May 10, 2018
Team Meeting Protocol & Ground Rules

The purpose of team meetings is to develop a team that is well-informed, coordinated, well-trained, efficient and unified in providing excellent service to the people of your community. With the help of my team meeting protocol and ground rules below, you can ensure your practice is holding effective meetings that do all that and increase […]

April 27, 2018
3 Nuggets of Wisdom to Boost Your Patient Retention

Prevailing wisdom states that the cost of acquiring a new patient is far above the cost of retaining an existing one. But hey, see for yourself below. Plus, according to research done by Frederick Reichheld of Bain & Company, “increasing retention rates by 5% boosts profits by 25% to 85%.” So, keep reading to learn […]

April 5, 2018
3 Viral Business Statistics That Are UNRELIABLE!

The internet is full of data that’s valuable and pertinent to your success. Data provides the ability to capitalize on trends, optimize your marketing, improve your team, and more. New insight can motivate you to change your strategies or services, increase your budget, alter your management style, or even change up operational systems. But how […]

March 22, 2018
True Leadership: 5 Ways to Value Your People More

One of the best lessons you can learn as a leader is that leadership isn’t about you, it’s about the people you lead. Amy Modglin, Executive Director with the John Maxwell Team, provides leadership and professional development programs for team success. Recently, she shared some valuable insight in a Forbes article, “Leadership: It’s Not About […]

February 15, 2018
Why Your Practice Should Declutter Its Marketing Tactics

Removing marketing clutter allows you to focus resources in areas that can actually make a difference. By decluttering, you can streamline your organization, sharpen your messaging, and gain confidence in your decision-making capacity. So, if you’re ready for marketing that actually works, then it’s time to capitalize on your effort (and marketing dollars) by tracking […]

February 1, 2018
3 Signs Your Practice Needs a Business Dashboard

Not all business intelligence tools are created equal and technology is constantly evolving. Today’s business dashboard is more robust, intuitive and equipped to meet the challenges of modern business management. (Not only compared to antiquated software, but especially compared to spreadsheets.) No wonder, from industry-specific to general business, entrepreneurial resources are talking about the advantages […]

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