A little while ago, I broke down how to unlock Eaglesoft’s hidden value for efficiency. You may recall that I had mentioned 2 other ways to utilize Eaglesoft to create growth. Well, here's Eaglesoft Tip #2. If you want to use Eaglesoft more effectively, utilize CAESY Cloud, Eaglesoft's on-demand patient education tool. It's the most efficient way to streamline your communication efforts, educate your patients, lessen risk, and boost care acceptance!
Like Eaglesoft, CAESY Cloud is a Patterson technology. While Eaglesoft is a practice management software, CAESY is a cloud-based tool designed to assist with patient education both at your practice and on your website.
Ultimately, CAESY gives you access to over 280 valuable multimedia patient education presentations. Since most of your team’s time is spent communicating with patients and building relationships, streamlining your communication efforts can powerfully impact retention rate, profitability, your practice’s reputation, and care acceptance.
You see, a lot of people are visual learners. When you use a simple video to make a complicated diagnosis more manageable and easier to understand, it builds trust and puts the patient at ease.
An emerging area of research in the field of consumer education and engagement is health literacy. Health literacy is the capacity to seek, process, and understand basic health information and services needed to make appropriate health decisions. According to an article published in the International Journal of Public Health, when a patient poorly understands the needed care, it leads to poor self-management, inadequate perceptions of health responsibility, and inappropriate health care utilization.
There is some evidence that low health literacy is linked to poor health outcomes.
What does all this mean?
Source: National Center for Biotechnology Information, U.S. National Library of Medicine, U.S. Census Bureau, 2015 Current Population Survey
Many offices rely on the benefit of CAESY’s videos in the patient's language to better understand treatment and enhance case acceptance.
Patient education is an important factor in building relationships. As risk management classes tell us, as taught by all malpractice carriers, the #1 way to lessen risk is by having a good patient relationship. By helping the patient navigate the health information, access the services appropriately, and make an informed decision, you will positively impact your relationship with the patient.
All in all, we have to be aware that many patients may not understand all the information relevant to making an informed decision. Fortunately, we can use patient education videos to communicate important information and keep things simple. Simultaneously connecting you with patients, aiding your marketing strategy, building your reputation, lessening your risk, and boosting your care acceptance.
An intra-oral camera is powerful when it comes to care acceptance. It allows the patient to see for themselves. And as it’s been said since the beginning of time, "seeing is believing" — an old proverb that many dental experts would agree with. This creates urgency and relays important information without you having to say anything at all.
For more expert advice to boost care acceptance, CLICK HERE.
Using Eaglesoft? Unlock Its Hidden Value for Efficiency
Simple Eaglesoft Tip to Build Meaningful Relationships & Lessen Risk
How to Increase Your Hygiene Production in 5 Steps
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